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On Target With Quality Solutions
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| Home
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| Privacy |
Personal
information
In
general, you can visit NOVUStar on the Internet without telling us who
you are and without giving any personal information about yourself.
There are times, however, when we or our partners may need information
from you.
You may choose to give us personal information
in a variety of situations. For example, you may want to give us
information, such as your name and address or e-mail id, to correspond
with you, to process an order, or to provide you with a subscription.
You may give us your credit card details to buy something from us or a
description of your education and work experience in connection with a
job opening at NOVUStar that you wish to be considered for. We intend
to let you know how we will use such information before we collect it
from you; if you tell us that you do not want us to use this
information to make further contact with you beyond fulfilling your
requests, we will respect your wishes. If you give us personal
information about somebody else, such as a spouse or work colleague, we
will assume that you have their permission to do so.
Using
and Sharing Personal Information
The
following paragraphs describe in more detail how NOVUStar may use your
personal information and with whom we may share it. Depending on the
type of NOVUStar Web site you are visiting, one or more of the
paragraphs may apply. For example, if you order a product from an
NOVUStar Web site, your information will be handled as described in
such paragraphs as Fulfilling Your Transaction Request and Marketing
Use.
Fulfilling
your transaction request
If
you request something from a NOVUStar Web site, for example, a product
or service, a callback, or specific marketing materials, we will use
the information you provide to fulfill your request. To help us do
this, we may share information, with others, for instance, other parts
of NOVUStar, NOVUStar's Business Partners, financial institutions,
shipping companies, postal or government authorities (for example,
Customs authorities) involved in fulfillment. In connection with a
transaction we may also contact you as part of our customer
satisfaction surveys or for market research purposes.
If
you choose to “Email This Page” to a friend or colleague, we will ask
for their name and email address. We will automatically send a one-time
email sharing the page you indicated. NOVUStar does not store this
information.
Marketing
Use
The
information you provide to NOVUStar on certain NOVUStar Web sites may
also be used by NOVUStar and selected third parties for marketing
purposes. Before we use it, however, we will offer you the opportunity
to choose whether or not to have your information used in this way. To
opt-out of receiving further marketing emails from NOVUStar, please
follow the unsubscribe instructions included in each email.
NOVUStar
Human Resources Web Sites (including Recruitment)
In
connection with a job application or inquiry, whether advertised on an
NOVUStar Web site or otherwise, you may provide us with information
about yourself, such as a resume or curriculum vitae. We may use this
information throughout NOVUStar and its related entities for the
purpose of employment consideration or your inquiry. Except where you
tell us not to, we will keep the information for future consideration.
Information
for Business Partners
If
you represent an NOVUStar Business Partner, you may visit an NOVUStar
Web site intended specifically for NOVUStar Business Partners. We may
use information provided on that site to administer and develop our
business relationship with you, the Business Partner you represent, and
NOVUStar Business Partners generally. For instance, this may involve
using your information to send you details of NOVUStar Business Partner
programs. It may also include sharing certain information with other
Business Partners (subject to any confidentiality obligations that may
exist), or NOVUStar customers or prospects. In connection with a
particular transaction or program, we may also contact you as part of
customer satisfaction surveys or for market research purposes.
NOVUStar
Supplier Administration
If
you represent an NOVUStar supplier, you may visit an NOVUStar Web site
intended specifically for use by NOVUStar suppliers. We may use the
information provided on that site in connection with entering into or
performing a transaction with you. For example, this may include
sharing information with other parts of NOVUStar, NOVUStar's Business
Partners, customers, shipping companies, financial institutions, postal
or government authorities involved in fulfillment. It may also be used
to administer and develop our relationship with you, the supplier you
represent and/or other NOVUStar suppliers generally.
Use
of Information in the Social Computing Environment
NOVUStar
provides social computing tools on some of its Web sites to enable
online sharing and collaboration among members who have registered to
use them. These include forums, wikis, blogs and other social media
platforms.
When registering to use these tools, you will
be asked to provide certain personal information to NOVUStar.
Registration information which is not automatically made available to
other participants as part of your profile will be subject to and
protected in accordance with this privacy statement.
Any
other content you post, such as pictures, information, opinions, or any
other type of personal information which you make available to other
participants on these social platforms, is not subject to this privacy
statement. Such content is rather subject to the Terms of Use of these
platforms, and any additional guidelines and privacy information
provided in relation to their use. Please refer to them to better
understand yours, NOVUStar's, and other parties' rights and obligations
with regard to such content. In addition, you should be aware that the
content you post on any such social computing platforms may be made
broadly available to others inside and outside NOVUStar.
Other
NOVUStar Web Site Notices
In
some cases, specific NOVUStar Web sites may contain other notices about
their use and the information practices applicable to those sites.
Our
Worldwide Practices
NOVUStar
is a global organization, with legal entities, business processes,
management structures, and technical systems that cross borders.
Our privacy practices are designed to provide protection for your
personal information, all over the world.
We may share your personal information within NOVUStar and transfer it
to countries in the world where we do business.
Some
countries may provide less legal protection for your information. In
such countries NOVUStar will still handle information in the manner we
describe here.
Information
Security and Quality
We
intend to protect your personal information and to maintain its
quality. We implement appropriate measures and processes, such as using
encryption when transmitting certain sensitive information, to help us
to keep your information secure and to maintain its quality.
Supplementing
Information
From
time to time we may supplement information you give us via a NOVUStar
Web site with information from other sources, such as information
validating your address or other available information about
businesses. This is to help us maintain the accuracy of the information
we collect and to help us provide a better service.
Use
of Suppliers
In
some cases NOVUStar uses suppliers to collect, use, analyze and
otherwise process information on its behalf. It is NOVUStar's practice
to require such suppliers to handle information in a manner consistent
with NOVUStar's policies.
Mergers
and Acquisitions
Circumstances
may arise where, whether for strategic or other business reasons,
NOVUStar decides to sell, buy, merge or otherwise reorganize businesses
in some countries. Such a transaction may involve the
disclosure
of personal information to prospective or actual purchasers, or
receiving it from sellers. It is NOVUStar’s practice to seek
appropriate protection for information in these types of transactions.
Cookies,
Web Beacons and Other Technologies
We
sometimes collect non-identifiable information from visits to our Web
sites to help us provide better customer service. For example, we keep
track of the domains from which people visit, and we also measure
visitor activity on NOVUStar Web sites, but we do so in ways that keep
the information non-identifiable. This information is sometimes known
as "clickstream data." NOVUStar or others on NOVUStar's behalf may use
this data to analyze trends and statistics and to help us provide
better customer service.
Also, when we collect personal
data from you in a transaction, we may extract some information about
that transaction in an non-identifiable format and combine it with
other non-identifiable information such as clickstream data. This
information is used and analyzed only at an aggregate level to help us
understand trends and patterns. This information is not reviewed at an
individual level. If you do not want your transaction details used in
this manner you can disable your cookies.
We collect the
information we mentioned in the previous paragraphs through the use of
various technologies, including one called "cookies". A cookie is a
piece of data that a Web site can send to your browser, which may then
be stored on your computer as an anonymous tag that identifies your
computer but not you. Some NOVUStar pages use cookies, sent by NOVUStar
or its third party vendors, or other technologies to better serve you
when you return to the Web site. You can set your browser to notify you
before you receive a cookie, giving you the chance to decide whether to
accept it. You can also set your browser to turn off cookies. If you do
so, however, some Web sites may not work properly.
Some
NOVUStar Web sites also use Web beacon or other technologies to better
tailor those sites to provide better customer service. These
technologies may be in use on a number of pages across NOVUStar's Web
sites. When a visitor accesses these pages, a non-identifiable notice
of that visit is generated which may be processed by us or by our
suppliers. These Web beacons usually work in conjunction with cookies.
If you don't want your cookie information to be associated with your
visits to these pages, you can set your browser to turn off cookies.
Some
of our business partners (e.g., advertisers) use cookies on our site.
We have no access to or control over these cookies. See “Online
Advertising.”
If you turn off cookies, Web beacon and
other technologies will still detect visits to these pages, but the
notices they generate cannot be associated with other non-identifiable
cookie information and are disregarded. For more information, please
see "How to work with Cookies".
Service
Quality Monitoring
Certain
Web transactions may also involve you calling us or our calling you.
Please be aware that it is NOVUStar's general practice to monitor and
in some cases record such calls for staff training or quality assurance
purposes.
Online
Advertising
Certain
companies help us deliver interactive on-line advertising such as
banner ads. These companies may collect and use information about
customers to help us better understand the offers, promotions, and
types of advertising that are most appealing to our customers. After it
is collected the information is aggregated so it is not identifiable to
a specific individual. If, however, you would prefer that these
companies not collect such information, please visit
www.networkadvertising.org and follow the "opt-out" instructions.
Personalized
URL Link
On
occasion, we may personalize and customize Web sites for certain
visitors. If you visit one of these sites, you may find it customized
with references to products and/or services that we believe may be of
interest to you, based on your previous interactions with NOVUStar and
information you have provided to us. While you are visiting these Web
sites, we may collect information about your visit to better tailor the
site to your interests. An invitation to visit one of these Web sites
is usually presented as a personalized URL in an e-mail, a notice on a
Web site registration page, or as a response to you logging on to a
certain Web site.
If you choose to visit one of these Web
sites, you are agreeing to let NOVUStar collect information about your
visits and also to its association with other information about you and
your relationship with NOVUStar. If you do not wish your information to
be used in this way, do not accept the invitation to visit these sites.
Disclosures
Required By Law
Please
be aware that in certain circumstances, it is possible that personal
information may be subject to disclosure pursuant to judicial or other
government subpoenas, warrants, or orders.
Privacy
Technology
Technology
will increasingly help give you more control over your personal
information. It will also help organizations to manage their privacy
practices and policies. As an information technology provider, NOVUStar
actively supports the development of privacy technologies to help
achieve these goals and to help create greater trust and confidence in
the way personal information is handled.
Other products
and services are available which can assist you with the control of
your personal information while navigating the Web. See
http://www.privacyalliance.org/resources/rulesntools.shtml for an
overview of many privacy-related tools. Please note that NOVUStar has
not formally evaluated these tools.
Links
to non-NOVUStar Web sites
NOVUStar
Web sites may contain links to other Web sites. NOVUStar is not
responsible for the privacy practices or the content of those other Web
sites.
Notification
of Changes
This privacy statement was last updated on Nov 21, 2009.
Privacy
Questions and Access
If
you have a question about this statement or NOVUStar's handling of your
information, you can send an email to the NOVUStar Web site
coordinator. The address for this is info@NOVUStar.com. You can also
contact us at:
NOVUStar's Corporate Privacy Office
2479 Postal Office
Merrifield, VA 22116
If you become aware the information is incorrect and you would like us
to correct it contact us at info@NOVUStar.com.
Before
NOVUStar is able to provide you with any information or correct any
inaccuracies, however, we may ask you to verify your identity and to
provide other details to help us to respond to your request. We will
contact you within 30 days of your request.
This Web site is maintained by NOVUStar, LLC. or one of its
subsidiaries around the world.
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NOVUStar
is an Equal Opportunity Employer. M/F/D/V
and
Affirmative Action for Individuals with Disabilities and
Vietnam-Era Veterans
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NOVUStar, LLC : Fairfax, VA 22031 -
703-208-1980 / FAX 703-208-1982
Email: marketing@novustar.com |
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